OwnMargin guide
How to price professional services with confidence
A professional price starts with the economics of the work. It should pay for the time you provide, the resources that make delivery possible and the costs that continue between appointments or projects.
Start with productive capacity
The hours in your calendar are not all available for paid delivery. Allow for preparation, administration, travel, recovery and the work of running the business. Divide the annual cost you need to recover by realistic productive hours, rather than an ideal full calendar.
Separate pay, costs and profit
Pay for the work you do is an operating cost. Profit is what remains after the business has paid for delivery and the owner’s work. Keeping those ideas separate makes it easier to see whether a price is sustainable before you compare it with competitors.
Use comparisons as questions
A current market price is a useful question, not an answer. Ask which assumption would need to change for your economics to approach it: productive time, staffing, materials, overhead or the service itself.
Turn annual costs into a service price
Add the annual operating costs and the annual pay you need, then divide by realistic billable services. Add direct delivery costs and the profit margin you want to retain. This gives you a starting price that can be tested against your real capacity.
Check the price against time
A service that looks profitable per appointment can still overload the week. Compare the service duration, preparation and follow-up with the productive hours available. If the plan needs more capacity than you have, change the service design or price before adding demand.
Review assumptions every quarter
Costs, staffing and available time move during the year. Revisit the calculation when rent, wages, supplier prices or your schedule changes. A short quarterly review is more useful than waiting for a year-end surprise.
Questions this guide answers
How do I turn business costs into a service price?
The hours in your calendar are not all available for paid delivery. Allow for preparation, administration, travel, recovery and the work of running the business. Divide the annual cost you need to recover by realistic productive hours, rather than an ideal full calendar.
Which hours should I count as productive?
Pay for the work you do is an operating cost. Profit is what remains after the business has paid for delivery and the owner’s work. Keeping those ideas separate makes it easier to see whether a price is sustainable before you compare it with competitors.
Should market prices decide my price?
A current market price is a useful question, not an answer. Ask which assumption would need to change for your economics to approach it: productive time, staffing, materials, overhead or the service itself.